382 NE 191st, Miami, FL 33179
We’re open Monday – Friday, 9 a.m. – 5 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
Our first priority is to ensure that your items ship out as quickly as possible. Therefore, once your order has been confirmed, it is immediately sent to our warehouse for processing. Due to this, we are unable to modify or cancel your order once it has been submitted.
Yes, you can hit the “Shopping Cart” link and add or delete items before you finalize your sale. Just make sure you only click the “Submit” button once! This will avoid any duplicate charges..
The bad news is if an item is listed as backordered it is sold out. The good news is that you are refunded for the sold out item. The refund is issued once the order is shipped and depending on your bank’s policy it can take up to 6 business days if in the US and 20 if you are international.
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